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© Copyright 2002-2004
A Shot On Site
Digital Photography
Created by
Log Web Design
Frequently Asked Questions |
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Pricing and Ordering
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Why do you charge shipping on photos that are delivered by email? |
Delivery
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Guarantee
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Technical Stuff
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What kind of hardware / software do I need to view the photos online? |
Security and Privacy
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We offer prints from 2 1/2" wallet size up to 18x24" laminated posters. More products are being added on an occasional basis.
What forms of payment do you accept?
We accept Visa, MasterCard, Discover and American Express.
Product pricing is listed on the photo preview page. Upon selecting the photo thumbnail image a new screen will show you the pricing structure.
We want you to be happy with the total value of our online service. In this effort, we focus on providing great quality prints at very competitive prices.
Why is your pricing in US Dollars?
Our E-commerce provider is located in the US and they currently deal only in US dollars. We have adjusted the prices to approximate the Canadian equivalent.
Why do you charge shipping on photos that are delivered by email?
The E-commerce software that we use does not allow us to apply shipping charges on individual products or packages. Since the shipping charge must be applied on the electronically delivered products, we have instead reduced the initial cost of the product by the amount of the shipping charge.
How long will it take to receive my order?
Once you have placed your order, we may require up to 5 business days to process, print and prepare it for shipping. We use Canada Post to deliver your order, which will require another 2 to 5 business days. Therefore, in total your order may take up to 10 business days.
Delivery is set at $3.00 USD for purchases up to $49.99. Orders of $50.00 or more are $5.00 USD. This amount will be added at the time of your order.
Can I pick up my order at a "A Shot On Site" Store?
Arrangements for pick up of your order can be made by contacting us via the information on the home page.
Click here to view our guarantee policy.
How does your quality compare with 35mm processing?
Our processing uses the latest technological advancements to ensure that your digital images are printed with the same vibrant colours and sharpness that you have enjoyed from your 35mm camera. We also print your pictures on long lasting archival quality paper which will ensure that your pictures retain their true qualities for years to come so that you will always be able to enjoy your memories.
How do I get a refund if I'm not happy?
Click here to view our guarantee policy.
What kind of hardware / software do I need to view the photos online?
You will need Netscape Navigator 4.0 or Microsoft Internet Explorer 4.0 (or later versions of each). Remember that the website is graphic intensive and may take considerable time to load depending on your Internet connection speed.
What is your security and Privacy policy?
Click here for our Security and Privacy Policy
When placing an order or accessing your account information we offer the use of a secure server. The secure server software (SSL) encrypts all information you input before sending it to us.